Do I need a credit card for the free trial?

No. The 30-day free trial requires no credit card and gives you full access to every feature. Upgrade any time during or after the trial.

Can I get a refund after subscribing?

No. RepairBiz is a digital software service and payments are non-refundable once processed. We strongly recommend using the free 30-day trial to evaluate the platform first.

Can I cancel my subscription?

Yes, any time. Your account stays fully active until the end of the current paid billing period and you will not be charged again.

What happens to my data when I cancel?

Your data stays accessible through the end of your billing period, and you can request an export. We recommend exporting before your subscription ends.

Do I need special hardware?

No. RepairBiz runs in the browser on any PC, Mac, tablet or phone, and works with standard barcode scanners, thermal printers and card terminals.

Can I switch between monthly and yearly?

Yes. Contact support and we'll move you over. Switching does not create a refund for the current billing period.

RepairBiz manages 5 data types including incomes. Helps you organize, track, and share your work in 1 place for teams and solo users.

What kinds of repair businesses is RepairBiz built for?

Cell phone repair shops, computer and laptop repair stores, tablet and console repair, and mixed electronics stores that also sell devices and accessories. Anything where you take in a device, track it through a repair, and sell parts or units over the counter.

Do I have to buy special hardware?

No. RepairBiz runs in any modern browser on a PC, Mac, tablet or phone. It works with standard USB barcode scanners, thermal receipt printers, label printers and card terminals you may already own.

Can I import my existing products and customers?

Yes. You can bulk import products and customers from a spreadsheet, and the AI invoice import will read a vendor invoice or PDF and create the products, costs and quantities for you.

How many employees can I add?

As many as you need — staff accounts are not billed per seat. Each employee gets their own login, PIN and a permission set that limits them to the modules you choose.

What happens after the 30-day trial?

You keep full access during the trial with no credit card. When it ends you can subscribe for $30 a month or $240 a year, or export your data and walk away.

Repair shop software that replaces five separate systems

Most repair shops run a POS on the counter, a ticket system on a laptop, inventory in a spreadsheet, books in a second app and customer texts on a personal phone. RepairBiz is one login for all of it.

POS + tickets in one screen
IMEI & serial history
Books and payroll included
Free branded customer portal

Start your 30-day free trial No credit card required · $30/month after

One record, from intake to paid invoice

When a customer walks in with a cracked screen, you open a repair ticket: device, IMEI, passcode, condition notes, intake photos and the customer's signature on your terms. That ticket carries the parts you pull and the labor you charge.

When the job is done, the same ticket becomes the sale. You take a deposit at intake and the balance at pickup, or split it across cash and card. Parts come out of inventory, revenue lands in your books, and the customer's history updates — without you typing the job in a second time anywhere.

Repair tickets with technician assignment, parts, labor and full status history
Deposits at intake, balance at pickup, split payments across methods
Parts deducted from stock automatically when a ticket closes
Every sale and repair reconciled into the financial overview
Customer signature captured on intake and pickup terms

Built for the way repair stores actually make money

Repair shops don't only fix things. You sell accessories over the counter, buy trade-in devices, refurbish and resell them, take bill payments, and run layaway for the customer who wants the $700 phone in four payments.

RepairBiz covers all of those revenue lines natively. Trade-ins capture condition, photos and customer ID, then push the device straight into sellable inventory with your asking price. Layaway tracks what's been paid and what's still owed. Store credit and loyalty points follow the customer, not a punch card.

Trade-in manager with condition checklists, photos, ID capture and payout
Traded devices flow into inventory with cost, condition and sale price
Layaway plans with per-payment history and running balance due
Store credit, account balances and per-customer credit limits
Points-based loyalty you configure per dollar spent

Nothing is a paid add-on

The frustrating part of most repair shop platforms is the pricing page: the ticket system is the base plan, SMS is extra, the customer portal is extra, accounting is a separate integration you pay a third party for.

RepairBiz is $30 a month, or $240 a year, for the whole platform. Multi-register support, the branded customer portal, SMS and email automation, payroll, the audit log, two-factor authentication and the AI tools are all in the same subscription regardless of how large your shop gets.

$30/month or $240/year — every module included
Unlimited tickets, products, customers and staff accounts
Multiple registers and terminals with per-register settings
Role-based staff permissions, PIN screen lock and 2FA
Runs in any browser on PC, Mac, tablet or phone — no proprietary hardware

Why shops move from a stack of tools to RepairBiz

One system of record

A ticket, its parts, its payment and its customer are the same record — no reconciling between apps.

Books that stay current

POS and repair revenue post to your financials as you work, so month-end isn't a rebuild.

Control over staff access

Give each employee only the modules they need, with an audit log of who changed what.

Works on the counter and the couch

Browser-based on any device, so you can check the day's numbers without driving to the store.

Explore the rest of RepairBiz

Every module below is included in the same subscription — nothing here is a paid add-on.

Repair Shop POS

Sell parts and labor from the same screen you write tickets on.

Shop Management Software

Run staff, registers, permissions and reporting in one place.

Repair Ticket Software

Digital tickets from intake to pickup, with full status history.

Inventory Software

Screens, batteries and accessories by SKU, bin, cost and margin.

IMEI Tracking Software

Every serial's full history — purchased, repaired, sold.

Accounting Software

Income, expenses, payables, receivables and P&L built in.

Frequently asked questions

Run the whole shop from one login

Set up your store, import your parts list and write your first ticket today. Nothing to install.

Start free for 30 days

No credit card. Full access to every module.